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07944 129854 | 01276 858737

Customer reviews of Spencer James Prestige Cars LTD

At Spencer James Prestige Cars LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Spencer James Prestige Cars LTD

Spencer James Prestige Cars LTD
5
5.0

Based on 45 customer reviews

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  • 5

    Great Car Great Service Great Guy

    By Deena T on 25 June 2019 | Verified purchase

    We found Spencer to be warm polite and very helpful. He was very fair to deal with and when we collected the car it was absolutely immaculate. The whole experience was a very good one.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Thank you for taking the time to write a review Deena. I am really pleased that you continue to enjoy the car, which I must say; has to be the nicest spec SLK around! Kind regards, Spencer


  • 5

    Wow what an amazing experience on three occasions!

    By Andrew T on 25 June 2019 | Verified purchase

    I have known Spencer for the last three years and have bought 3 cars from him! Wow!!! The Porsche 997s was amazing! Then I part ex for a range river sport then part ex that to an amazing manual gen2 997! everything how I was treated was more like a best friend not a stuffy salesman experience you normally get when you go to buy these sorts of cars! I would definitely by from Spencer and keep coming back for more! Thanks Andrew T

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Thank you Andrew. I really have enjoyed getting to know you during the past three years (even selling you my wife's car!). Im sure we will meet again some time soon. Warm regards, Spencer


  • 5

    Car purchase

    By Pete L on 25 June 2019 | Verified purchase

    Excellent communication. Easy to arrange an appointment to view the vehicle. Advert described the vehicle exactly. Friendly, informative and knowledgable salesman. Absolutely no pressure put on us to purchase vehicle. Gave us plenty of time to decide. Long trial drive of vehicle to ensure we experienced the car under various road conditions / speeds etc. Customer service excellent - post sale enquiry to ensure we were happy with the purchase. Thoroughly recommend buying a vehicle from Spencer.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Hi Pete, Thank you for your review and for taking the time to come over and view the car. I am really happy that you continue to be pleased with the car. Kind regards, Spencer


  • 5

    Excellent experience, would definitely recommend.

    By raymond H on 19 June 2019 | Verified purchase

    My wife bought her car from them, a Mini Cooper, and after that experience I had no hesitation in going back when I needed one. I wanted an Audi TT. which they sourced for me. Very pleased with both cars and the service received from this company. They are very knowledgeable and communication was good. I would definitely recommend to anyone.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Hi Ray, It has been my pleasure to be able to find you such a nice sports car. I am really glad that you both continue to enjoy the cars and I look forward to helping you again in the future. Warm regards, Spencer


  • 5

    WOULD BY ANOTHER CAR FROM THIS DEARLER

    By Pash B on 19 June 2019 | Verified purchase

    VERY HELPFUL AND HONEST EVEN DROVE THE VEHICLE TO MY HOUSE . GAVE ME A FAIR PRICE FOR MY PART EXCHANGE.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Hi Pash, Thank you for the positive review, the SL was such a nice car and I'm really pleased that you are happy with it. Many thanks for the part exchange. Kind regards, Spencer


  • 5

    I would definitely buy from Spencer James again

    By Paul S on 19 June 2019 | Verified purchase

    Communication was good, flexible viewing and collection. The car purchased was all as described with anything needing to be looked at quickly resolved. A very happy customer.


  • 5

    Excellent Car Buying Experience, 5*.

    By Anthony D on 19 June 2019 | Verified purchase

    I was looking for a Gen.1 Porsche 997 C2S which had already had an engine rebuild done and spotted the one on Spencer's advert. It sounded just what I was looking for and it appeared to be in excellent condition with excellent service/maintenance history as well as being in really nice cosmetic condition; I spoke to Spencer about my part-ex and quickly agreed a deal which was very fair. I spoke to the Porsche specialist who had done the engine rebuild and they described Spencer as being an honourable man, and having now concluded the deal, I completely agree with that description. I would certainly use Spencer again in the future, it's quite rare in this day and age to find a really pleasant car dealer who is both fair, trustworthy and does what he promises.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Thanks Tony, it was an absolute pleasure. It was great to chat with someone who has such an in-depth knowledge and excellent history with Porsche! Also, thank you for your part exchange it is an immaculate car. Kind regards, Spencer


  • 5

    Helpful and respectful

    By Geert P on 19 June 2019 | Verified purchase

    Spencer could not have been more helpful in answering my questions about the history or respectful of my time and information needed to buy the car with confidence. He is not your average dealer and will ensure you get a positive experience. Will buy from him again.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Thank you for taking the time to review. It was a pleasure to meet you and I am really glad that you were happy with your experience. Kind regards, Spencer


  • 5

    Great service in a pleasant, relaxed atmosphere.

    By Chris B on 19 June 2019 | Verified purchase

    Buying a vehicle from Spencer James Prestige Cars, a beautifully prepared Porsche 987 PDK in my case, was a pleasant and straightforward experience. The company owner was upfront and honest about the history and condition of the vehicle from the outset and provided a comfortable and relaxed atmosphere during the initial discussions, the test drive and indeed during the purchasing process which all went very smoothly. The owner went out of his way to accommodate our purchase whilst we were abroad, taxed the vehicle on our behalf and even collected us from the local station, making the collection process effortless. I will be happy to return to Spencer James Prestige Cars in the future to buy, sell or both!

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Hi Chris, It was a pleasure to meet you both and I am very happy that you are still enjoying the Porsche. It was a pleasure to be able to help out and I hope to meet you both again some time soon. Kind regards, Spencer


  • 5

    Extremely proffesional and efficient service

    By Susan D on 18 June 2019 | Verified purchase

    I brought my Range Rover Evoque from Spencer James Prestige Cars and highly recommend this company for its professional service and excellent customer care. I needed advice and guidance and was extremely impressed by the help I received. The car was delivered in outstanding condition. The paperwork was completed quickly and efficiently and all in good order. I would not hesitate to highly recommend this company to my friends and family.

    Reply from Spencer James Prestige Cars LTD on 13/07/19

    Hi Sue, It was an absolute pleasure to be able to find you the luxury SUV that you wanted and I am pleased that you continue to enjoy the car and that you were happy with the service. Warm regards, Spencer