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Customer reviews of Spencer James Cars

At Spencer James Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Spencer James Cars

Spencer James Cars

Based on 64 customer reviews

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  • 5

    Car purchase

    By Pete L on 25 June 2019 | Verified purchase

    Excellent communication. Easy to arrange an appointment to view the vehicle. Advert described the vehicle exactly. Friendly, informative and knowledgable salesman. Absolutely no pressure put on us to purchase vehicle. Gave us plenty of time to decide. Long trial drive of vehicle to ensure we experienced the car under various road conditions / speeds etc. Customer service excellent - post sale enquiry to ensure we were happy with the purchase. Thoroughly recommend buying a vehicle from Spencer.

    Reply from Spencer James Cars on 13/07/19

    Hi Pete, Thank you for your review and for taking the time to come over and view the car. I am really happy that you continue to be pleased with the car. Kind regards, Spencer

  • 5

    Excellent experience, would definitely recommend.

    By raymond H on 19 June 2019 | Verified purchase

    My wife bought her car from them, a Mini Cooper, and after that experience I had no hesitation in going back when I needed one. I wanted an Audi TT. which they sourced for me. Very pleased with both cars and the service received from this company. They are very knowledgeable and communication was good. I would definitely recommend to anyone.

    Reply from Spencer James Cars on 13/07/19

    Hi Ray, It has been my pleasure to be able to find you such a nice sports car. I am really glad that you both continue to enjoy the cars and I look forward to helping you again in the future. Warm regards, Spencer

  • 5


    By Pash B on 19 June 2019 | Verified purchase


    Reply from Spencer James Cars on 13/07/19

    Hi Pash, Thank you for the positive review, the SL was such a nice car and I'm really pleased that you are happy with it. Many thanks for the part exchange. Kind regards, Spencer

  • 5

    I would definitely buy from Spencer James again

    By Paul S on 19 June 2019 | Verified purchase

    Communication was good, flexible viewing and collection. The car purchased was all as described with anything needing to be looked at quickly resolved. A very happy customer.

  • 5

    Excellent Car Buying Experience, 5*.

    By Anthony D on 19 June 2019 | Verified purchase

    I was looking for a Gen.1 Porsche 997 C2S which had already had an engine rebuild done and spotted the one on Spencer's advert. It sounded just what I was looking for and it appeared to be in excellent condition with excellent service/maintenance history as well as being in really nice cosmetic condition; I spoke to Spencer about my part-ex and quickly agreed a deal which was very fair. I spoke to the Porsche specialist who had done the engine rebuild and they described Spencer as being an honourable man, and having now concluded the deal, I completely agree with that description. I would certainly use Spencer again in the future, it's quite rare in this day and age to find a really pleasant car dealer who is both fair, trustworthy and does what he promises.

    Reply from Spencer James Cars on 13/07/19

    Thanks Tony, it was an absolute pleasure. It was great to chat with someone who has such an in-depth knowledge and excellent history with Porsche! Also, thank you for your part exchange it is an immaculate car. Kind regards, Spencer

  • 5

    Helpful and respectful

    By Geert P on 19 June 2019 | Verified purchase

    Spencer could not have been more helpful in answering my questions about the history or respectful of my time and information needed to buy the car with confidence. He is not your average dealer and will ensure you get a positive experience. Will buy from him again.

    Reply from Spencer James Cars on 13/07/19

    Thank you for taking the time to review. It was a pleasure to meet you and I am really glad that you were happy with your experience. Kind regards, Spencer

  • 5

    Great service in a pleasant, relaxed atmosphere.

    By Chris B on 19 June 2019 | Verified purchase

    Buying a vehicle from Spencer James Prestige Cars, a beautifully prepared Porsche 987 PDK in my case, was a pleasant and straightforward experience. The company owner was upfront and honest about the history and condition of the vehicle from the outset and provided a comfortable and relaxed atmosphere during the initial discussions, the test drive and indeed during the purchasing process which all went very smoothly. The owner went out of his way to accommodate our purchase whilst we were abroad, taxed the vehicle on our behalf and even collected us from the local station, making the collection process effortless. I will be happy to return to Spencer James Prestige Cars in the future to buy, sell or both!

    Reply from Spencer James Cars on 13/07/19

    Hi Chris, It was a pleasure to meet you both and I am very happy that you are still enjoying the Porsche. It was a pleasure to be able to help out and I hope to meet you both again some time soon. Kind regards, Spencer

  • 5

    Extremely proffesional and efficient service

    By Susan D on 18 June 2019 | Verified purchase

    I brought my Range Rover Evoque from Spencer James Prestige Cars and highly recommend this company for its professional service and excellent customer care. I needed advice and guidance and was extremely impressed by the help I received. The car was delivered in outstanding condition. The paperwork was completed quickly and efficiently and all in good order. I would not hesitate to highly recommend this company to my friends and family.

    Reply from Spencer James Cars on 13/07/19

    Hi Sue, It was an absolute pleasure to be able to find you the luxury SUV that you wanted and I am pleased that you continue to enjoy the car and that you were happy with the service. Warm regards, Spencer

  • 5

    Nice guy to do business with.

    By Nigel S on 05 May 2022 | Purchase not verified

    Excellent experience part exchanging our car for great Cayenne Hybrid. Spencer's setup is unique. A rural setting, specialist cars and his whole approach makes you feel he's got you covered. Easy to do business with, sorted out all the issues we had. All caused by me not actually reading the manual. Very nice guy. Would definitely recommend. Good selection of interesting cars.

    Reply from Spencer James Cars on 13/05/22

    Nigel, thank you so much for taking time to leave a review. It was a pleasure to meet you both and I hope you enjoy your new purchase. P.s. Always here to help. Warm regards, Spencer

  • 5

    Personal and high attention to detail

    By Mark M on 03 May 2021 | Purchase not verified

    Viewed a car this week. Absolute enthusiast, lovely to talk over everything cars. Real attention to detail in picking cars and due-diligence on the supporting history, would highly recommend...

    Reply from Spencer James Cars on 07/05/21

    Mark thank you for taking time to leave a review of your experience, it really does help and it was a real pleasure to meet you and to show you around. Good luck with your car search. Regards, Spencer